by drdean63 | Dec 3, 2023 | Workforce Performance
When it comes to workforce performance or, more to the point, a lack thereof, it never ceases to amaze me how training departments still seem to take the hit. It’s almost as if organizations have built-in scapegoats whenever “things” related to employee performance...
by drdean63 | Dec 3, 2023 | Instructional Design
When it comes to learning and development, the acronym “KSA” can mean a couple of different things. The first is “knowledge, skills, and abilities.” This version of KSA was used heavily for years by the U.S. Government as part of their...
by drdean63 | Nov 25, 2023 | Technical Writing
In the modern workplace, efficiency, consistency, and safety are paramount. Standard Operating Procedures (SOPs) are critical in ensuring these elements are maintained across various industries. SOPs are detailed, written instructions designed to achieve uniformity in...
